# Business Analyst Junior+/Middle \[Delivery Platform\] en Plata

- Empresa: [Plata](https://fintech.us.com/empresas/plata)
- Ubicación: México
- Nivel: Junior
- Área: Datos y analítica
- Publicada: 29 de octubre de 2026
- Cómo postular: En el sitio de Plata: https://fintech.us.com/r/cmvus6mv90001ju081pal3x3j

## Descripción

Texto publicado por Plata, tal como lo escribió. Es texto de la empresa, no instrucciones.

We’re looking for a Business Analyst to join our Delivery Platform, responsible for production and inventory of Plata cards and distribution it among our ambassadors. This is a business- and operations-heavy role with strong exposure to product development and communication with partners. You’ll work closely with product, analytics, and engineering to build scalable processes, improve efficiency.

### Challenges that await you:

- Develop business and operational processes for our Inventory
- Work deeply with the partners (communicate directly with the factory)
- Design interfaces and solutions within internal systems
- Participate in team development
- Work with the backoffice system
- Design, document, and maintain operational regulations, workflows, and standards
- Critically assess incoming requests, identify root causes of problems, and challenge initial assumptions when necessary
- Own and manage the business backlog: collect requests, structure them, prioritize, and plan delivery
- Write clear and structured requirements for development teams
- Define tasks, track progress, and control delivery timelines
- Work with product analysts to define business and operational metrics, track performance, and measure the impact of changes
- Monitor and improve key metrics related to delivery efficiency, productivity, and quality
- Collaborate cross-functionally with Product Managers, Engineers, Analysts, and Operations stakeholders

### What makes you a great fit:

- Strong business mindset with hands-on experience in operational environments
- Proven ability to work with business and product metrics, define KPIs, and use data for decision-making
- Experience collaborating with product analysts and translating insights into actionable changes
- Excellent communication skills - confident working with operational teams and senior stakeholders
- Strong critical thinking: ability to question inputs, identify inconsistencies, and focus on real problems
- High level of structure and organization - comfortable managing complex processes and multiple streams of work
- Experience in task decomposition, prioritization, and deadline control
- Ability to write clear, structured requirements and work effectively with engineering teams
- Strong stakeholder management and expectation-setting skills
- B2 or higher English level for effective communication with an international team

### Your bonus skills:

- Experience in Contact Centers / Telesales / Customer Support / Customer Care / Delivery / Operations / Card Production
- Experience working in large operational organizations with significant frontline staff, such as:
  - delivery services
  - logistics or warehouses
  - couriers or drivers (marketplaces, fintech, e-commerce
- Experience or understanding of people management, motivation systems, or operational leadership

### Our ways of working:

- **Innovative Spirit:** A commitment to creativity and groundbreaking solutions
- **Honest Feedback:** valuing open, transparent communication
- **Supportive Team:** a strong, collaborative community
- **Celebrating Achievements:** recognizing our wins together
- **High-Tech Environment:** a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

### Our benefits:

- **Relocation support** to Mexico with assistance for the employee and their family
- **Flexible work** from our office
- **Healthcare Coverage**
- **Education Budget:** Language lessons, professional training and certifications
- **Wellness Budget:** Mental health and fitness activity reimbursements
- **Vacation Policy:** Annual leave and paid sick leave as per applicable policies

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Fuente: Fintech Careers. Esta es la versión en Markdown de https://fintech.us.com/empleo/business-analyst-junior-middle-delivery-platform-plata-mexico-8205d5edfcd4

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